What our customers are saying …
“We were in Bloomington last week to visit Indiana University and took the shuttle from Assembly Hall parking area to Office of Admissions. I wanted to express my appreciation for the kindness of one of your drivers. First I would like to say that the shuttle was very clean, comfortable and timely. When we parked in the lot and boarded the shuttle, I noticed that my vehicle’s lights were still on. I hopped off the shuttle and went to turn them off. As we were departing the lot on the shuttle, I noticed that my lights had not gone off and I could not figure out why. On the way to the admissions office, it dawned on me that I might not have gotten the lift gate of my SUV closed. I asked the driver if he would be so kind as to check this for me on his trip back. Unfortunately, we did not have the same driver on our trip back and I was not able to thank him personally. I also did not catch his name. I cannot tell you what a relief it was to arrive back to the lot and see my lights off. We were two hours away from home and my fear had been a dead battery when we returned and the possibility that our car might have been broken into and my husband’s new iPad stolen. So many thanks for saving us the heartache of either of those events occurring.”
Admissions Passenger – Two hours from home, IN
“Mr. Steve Tafoya has been our coach driver the last two days for the Australian students. I coordinated the tour the first two days in Indianapolis before they headed off to Lexington, Kentucky. Just wanted to give the highest compliments to Steve for his willingness to “do whatever was needed.” He arrived on time, but more than half of the students were on a separate flight that was delayed, and they stayed the night in Dallas TX rather than Indianapolis. Steve was more than willing to make a special trip to the airport to collect 16 of the 22 who came in late. Steve was very flexible and easy to work with. Thanks again for the assistance he provided for these 20 students and their 2 chaperons.”
Bruce – Indianapolis, IN
“To Our Valued Driver Jim Brock, Congratulations. On Behalf of the NCAA Championships and GO GROUND, I extend our thanks and appreciation for a job well done. You have been singled out by one of our championship teams for outstanding service and they have requested that you receive this Driver Reward. This reward is a token of our appreciation and that of the team. It’s a new tradition we have started at the NCAA. With each championship, we are encouraging our teams to let us know about the great service you, and your fellow drivers, extend to them. Some send an email to GO GROUND to let us know and others single out drivers in a post-travel survey. We ask the simple question “Shall we provide a reward to your driver?” When the answer is “Yes”, it is our pleasure to carry out their wish. Your personal attention to the safety and comfort of our student athletes and coaches is important to us. We know you, and the drivers throughout the NCAA Bus Operator Network, make a real difference. Thank you. It’s November and a new year of championship play is about to begin. There will be many opportunities to serve our teams and to be rewarded during our three championship seasons. It will be our pleasure to respond to the team’s request and recognize your excellence again and again. Thank you for your professional commitment in serving our teams. “
Juanita – Indianapolis, IN
“I honestly can’t speak highly enough of the services we received. Having one consistent driver for the whole week made everything run smoother and gave the transportation services a personal touch.
Perry was absolutely fantastic in every way! It honestly felt like he was an extension of our team. He was kind, considerate and flexible to all of the needs our group had. We all truly enjoyed working with him.
It is with the highest regards that I will recommend Go Express to any of my clients and colleagues who have transportation needs in the future.”
Brandi H. – Bloomington, IN
“Jim was WONDERFUL. Thank you SO much for giving us such a professional, and NICE driver. Our students and parents had a fantastic trip this past weekend, and he played a big role in this success.”
Janis – Bloomington, IN
“I would like to thank you for your services on our Gatlinburg trip. Jim was a great driver and very accommodating to everyone. I never got the chance to thank him personally since I was so busy getting things put away.”
Steve – Indianapolis, IN
“I would like to commend Wayne Rose for the excellent job he did while driving our Meadowood group to Atlanta and St Augustine. Not only was he an excellent driver, he knew exactly where he was going whether it was in the city or the back roads of Georgia. In addition he cared about us, making sure we got on and off the bus safely. My husband and I chose not to take one of the bus tours and I was told he was very concerned and checked to see why we weren’t on the bus.
I plan to request that Wayne be the driver on our next chartered Meadowood trip.”
Judy and Bob – Bloomington, IN
“On behalf of IU Conferences, the Office of the Provost and the Indiana Institute of Management, Lucknow, I’d like to thank you and your staff for the transportation services you provided our group with last week. I honestly can’t speak highly enough of the services we received. Having one consistent driver for the whole week made everything run smoother and gave the transportation services a personal touch. Perry was absolutely fantastic in every way! It honestly felt like he was an extension of our team. He was kind, considerate and flexible to all of the needs our group had. We all truly enjoyed working with him. It is with the highest regards that I will recommend Go Express to any of my clients and colleagues who have transportation needs in the future. Thank you again, and Happy Holidays to you and your staff. “
Brandi – Bloomington, IN
“I just wanted to let you know how pleased we were with the service you provided for our Site Visit this week. Our driver, William, was professional, courteous, friendly, and prompt. He was also flexible with any changes we needed to make to the schedule. The Site Visitors all complimented him on how great he was – and also his ability to navigate them safely through town and the all the construction. William was a pleasure to work with and I thought it was important to let you know how valuable he was in presenting a positive impression of Indianapolis for our visitors. ”
Lisa – Bloomington, IN