GO Express Travel has an ongoing commitment to achieving high levels of satisfaction for all aspects of its customers’ online experiences. As part of these efforts, we are dedicated to offering a quality online experience at its website goexpresstravel.com (the “Website”) to customers with disabilities that is equal to that provided to customers without disabilities.
Our technology investments help to increase mobility and independence for riders with disabilities, including but not limited to, our investment to maintain a website to meet the standards as defined by Level A and AA of Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1 standards and the Americans with Disabilities Act. Information about these guidelines can be found here: http://www.w3.org/WAI/standards-guidelines/wcag/
These guidelines are not regulations and thus they can be difficult to apply, but GO Express Travel has taken considerable steps to achieve substantial compliance.
We look forward to rolling out additional functionality across all our platforms to further assist all passengers and drivers to best enjoy and have access to our services.
We are taking a variety of steps and devoting resources to further enhance the accessibility of our website including the use of third-party technology to test our site against common standards. The websites may contain links to webpages hosted by third parties including accessibility plugins.
Contact us with your accessibility questions/feedback
Please be aware that our efforts are ongoing. If at any time you have any specific questions, feedback or concerns about the accessibility of any particular Web pages on the Website, please contact us or call 812-332-6004 if you do encounter an accessibility issue, please be sure to specify the Web pages/URL in your email, and we will make reasonable efforts to address your concerns. You may also email us at firstname.lastname@example.org.